Email Update: We are feeling better about the email rollout every day. At this point we have about 15 users that are having trouble with their mailbox and about 60 users that can’t access email from Outlook but can send otherwise. The big news this week is that the team believes that we have resolved the “duplicate email” issue whereby LCs in certain circumstances were getting duplicate emails from teachers.
Summit & Platform: Continue to Submit Issues Through Feedback
While we did experience an “outage” on Monday, but the vast majority of issues reported this week shifted to “content” and “assessments” which can be categorized into these groups.
1. Content - Feedback suggesting that the content isn’t clear or is incorrect and should be restated
2. Wrong Answers - Users are reporting that the answers that are returned for problems are incorrect and need to be changed
3. Multiple Answers - Users are reporting that correct answers are being marked wrong (e.g. 4 vs. 4.0)
4. Partial Credit - Teachers are reporting that students are answering 4 out of 5 correctly but missing the entire question (no partial credit).
These issues were reported from a variety of sources and PD is working to resolve these and typically resolve issues submitted via feedback w/in 48 hours. We’ve been promoting Feedback as the best mechanism to submit issues because there is a record of the submission and everyone sees it.
October Academic Plan School Consultations & Quarterly Reviews
We are kicking off our October 1:1 school consultations where we will continue to concentrate on instructional frameworks (differentiated instructional schedules) and cycles. Most MPS will administer their first interim assessment and complete their first instructional cycle by the end of October. During the consultations, we will focus on how each school is differentiating the instructional support according to each students instructional level, and subsequently communicating the differentiated offerings and requirements to students and learning coaches. By October 28th, each school will have completed their 1st quarter Academic Plan review where we will identify strengths and areas of need, as well as key areas of focus for the 2nd quarter.
Teacher Pulse Checks: Overall Morale Increases by 5%
All 5 cohorts for the teacher pulse checks have now been distributed. Many schools improved year over year from last year, while others saw a decline. Regional VP’s will be looking for trends at the local schools. HOS’ have been given local data as well as open ended comments from the teachers. Despite the rough start-up some schools experienced, the overall year over year teacher morale still increased. The second pulse check will be distributed to all cohorts on October 17th.
Schools Share Electronic Withdrawal Form Best Practices
On Friday, Alison Yawn from GCA and Amy Peterson from WAVA shared their school’s best practices regarding the Electronic Withdrawal Form project implementation and great parent response rates. Both operations managers cited project roll out training that included clear communication and training on the front end and then data reviews and staff follow up as their magic sauce. More sharing and success stories to come!
TotalView School SMART Integration – An Effective Workhorse
Over the last month, from 8/21 through 9/20, the TotalView School SMART integration processed 1,192, 930 message with a 99.9% success rate! This success is realized by our families as and teachers when they can quickly see their courses, classrooms and students without any interruption. A big thank you to the entire TotalView team for their ongoing quality work.
Virtual Leadership Seminar- October 14th- Instructional Leadership with Dr. Keith Stephenson
Dr. Keith Stephenson is an author, leadership consultant, executive coach and educator who, for over 21 years has dedicated his life to improving the educational experience for students. With the unique track record of serving as a "turnaround school leader" of both charter and public schools, he has effectively led elementary, middle and high schools, transforming troubled schools into high-performing learning environments. You can learn more about Dr. Stephenson at his website http://ksleadership.com/#leadership-consulting. This session is October 14th at noon EST.
Instructional Coaches and school staff are offering to share their engagement practices. Topics include: Collaborative Learning, One Size Does Not Fit All, Heart 2 Heart: Building Relationships to Engage Students, Turning Struggling Students into Enthusiastic Scholars and more! Register at k12training.com